Effective Date: February 20, 2026
1. Introduction
Click Computers ("we," "us," or "our") respects your privacy and is committed to protecting the personal information and data shared with us. This Website Privacy Policy governs the collection, use, and protection of information obtained through our website (www.clickcomputers.biz), as well as through our IT consulting, Managed Services (MS), and computer repair service engagements.
By visiting our website or utilizing our services, you agree to the practices described in this policy.
2. Information We Collect
We collect information necessary to deliver effective technical support, manage customer accounts, schedule repair services, and maintain secure IT operations.
2.1 Personal & Contact Information
Full name and business name
Email address, telephone numbers, and physical service addresses
Job title and primary decision-maker designations
2.2 System & Technical Information
Device hardware details, operating system logs, and diagnostic data collected during benchwork or remote sessions
IP addresses, network configurations, and endpoint health data required for proactive monitoring under Managed Service Agreements
2.3 Billing & Payment Data
Payment history, quotation approvals, and invoicing details managed through our secure service management systems
2.4 Communications & SMS Consent Information
Records of support tickets, phone call logs, emails, and text messaging opt-in preferences
3. How We Use Your Information
Any client data accessed, processed, or stored while rendering repair, consulting, or managed services is handled in strict confidence and used solely for fulfilling our service obligations. Specifically, we use your information to:
Perform diagnostic assessments, hardware repairs, and Managed IT infrastructure monitoring.
Schedule and confirm in-shop drop-offs, remote support sessions, or on-site technical appointments.
Process billing, quotes, and subscription service renewals.
Deliver vital service alerts, support updates, and administrative communications.
Maintain system security, prevent unauthorized access, and protect against cyber threats.
4. Information Sharing and Disclosure
Click Computers does not sell, rent, or trade your personal information or client data to third parties. We share information only under the following specific circumstances:
Authorized Service Providers: We may share data with trusted third-party vendors (such as cloud portal providers, ticketing platforms, and payment processors) strictly as required to fulfill service contracts and facilitate operations.
Legal Obligations: We may disclose information if required to do so by applicable laws, legal processes, subpoenas, or lawful governmental requests.
4.1 Mobile & Text Messaging Privacy
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security & Protection
We employ administrative, physical, and technical safeguards—including Multi-Factor Authentication (MFA), firewalls, and data encryption—designed to protect client communications, proprietary data, and personal information.
Access Control: User access to confidential files and system management environments is strictly restricted based on job-related necessity.
Backup Responsibility: While Click Computers maintains strict safeguards during service delivery, clients are solely responsible for backing up all stored data prior to submitting equipment for repair, unless expressly engaged under a separate data backup agreement.
6. Children's Privacy
Our website and services are not directed toward individuals under the age of 13. We do not intentionally or knowingly collect personal information from children.
7. Changes to This Privacy Policy
Click Computers reserves the right to update or modify this Privacy Policy at any time without prior notice. The current version will always be accessible on our website, with the effective date reflected at the top of the page.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Company: Click Computers
Address: 1915 S Austin Ave, Suite 110, Georgetown, TX 78626
Phone: (512) 868-9105
Email: info@clickcomputers.biz
Website: www.clickcomputers.biz